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Archives: Opsware

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10/06/11
Author
Ben Horowitz
Topics
Human Resources, Management, Opsware, People

Management Quality Assurance

Everyone in the technology industry seems to agree that people are paramount, yet nobody seems to be on the same page with what the people organization­—Human Resources—should look like. The problem is that when it comes to HR, most CEOs don’t really know what they want. In theory, they want a well-managed company with a…

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07/20/11
Author
Ben Horowitz
Topics
Management, Opsware

When Employees Misinterpret Managers

When I ran Opsware, we had the non-linear quarter problem also known affectionately as the hockey stick. The hockey stick refers to the shape of the revenue graph over the course of a quarter. Our hockey stick was so bad that one quarter, we booked 90% of our new bookings on the last day of the…

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