watch time: 21 minutes
Traditional banking services have fallen flat for an enormous segment of the population — whether because they’re “unbanked,” or because the state of those services makes it even more expensive to be poor. Why are so many low-income populations — both in the U.S. and around the world — left behind?
In this talk delivered at our most recent annual a16z Summit in November 2017, Angela Strange shares what’s happening and why; how we might address the problem; and where this creates opportunities… Because this is also about leading indicators of what comes next in financial services, too.
image credits: Karen Abeyasekere/ U.S. Air Force