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Decagon CEO Jesse Zhang and a16z's Kimberly Tan discuss how LLMs are reshaping customer support and how AI agents enable a disruptive pricing model.
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Brian Roberts is joining Andreessen Horowitz as a General Partner, where he will work across the American Dynamism and AI Apps funds.
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Andy McCall is joining Andreessen Horowitz as a General Partner. He will work across the American Dynamism and AI Apps funds.
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Ambience cofounder Nikhil Buduma discusses how to build vertical applications with AI models, including in health care, and why tech expertise isn't enough.
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Pylon provides a single view of customer issues, wherever they are happening — Slack, Teams, chat widget, ticket forms, or emails.
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AI can own B2B workflows by converting them into a feature or capability within the product. This is the potential that we believe SynthAI yields.
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Tennr understands unstructured inputs, applying AI reasoning and decision-making to perform complex end-to-end workflows.
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When computers were first built, each new application had to be programmed specifically for each chip. This was very complicated for developers and, as a result, the companies that created operating systems to simplify t...
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We’ve watched large language models (LLMs) become mainstream over the past few years and have studied the implementations in the context of B2B applications. Despite some enormous technological advances and the presence...
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These are edited highlights from a recent Clubhouse discussion among Hadrian founder and CEO Chris Power, a16z partners Katherine Boyle and Marc Andreessen, and Not Boring newsletter author Packy McCormick. The dialogue...
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This is an edited excerpt from Hardcore Software: Inside the Rise and Fall of the PC Revolution, a Substack “memoir” from Steven Sinofsky about his time at Microsoft during the rise of the PC. This post includes parts fr...
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As more and more B2B companies become product-led, how quickly and precisely a company identifies new customer needs and ships product ultimately determines its success. To develop product ideas faster and get shorter ti...
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Crypto founders have a unique challenge in front of them. In addition to building a product that people want, they also need to consider how that product can successfully run in a decentralized manner — that is, as a pro...
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From big ideas to company-building tactics, here's a roundup our best enterprise posts from 2019. Be sure to also check out "The most overlooked trends in enterprise tech in 2019" in the latest edition of our enterprise...
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Services are a well-established way to helping a deployment be successful and help your startup become a strategic advisor to the target customer.
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watch time: 6 minutes
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We already know that there are two dominant mobile operating systems out there. But the current situation doesn’t really allow anyone to experiment, not without going through the interests and lenses of the two dominant...
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Something often overlooked when we talk about all the shiny new connected gadgets emerging out of the ‘Internet of Things’ is what happens to all the old things. I’m fascinated by the power of adding multiple sensors to...
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Tune into any cable network stock market channel and the airwaves resonate with one consistent theme: SaaS companies are simply too expensive. In fact, we might even be in a bubble!
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At the tip of the innovation spear, behemoths like Facebook, Google, and Yahoo! have to invent technologies that deal with the hard problems they encounter internally as they grow. Out of these efforts, a number of proje...
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In this final installment of the SaaS Manifesto, which has examined the rise of the departmental user as a major influencer of enterprise buying decisions, and how building a real sales team is integral to the process, t...
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Everything that can be invented has been invented.
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Software is eating the world.
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Lost some real n%^$as I knew from a long time ago
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Meet the new boss