Consumer

Of course they’re putting ads in AI

Bryan Kim Posted February 9, 2026

The internet is a miracle of universal access to opportunity, inquiry and connection. And ads pay for that miracle. As Marc has long argued, “if you take a principle stand against ads, you’re also taking a stand against broad access.” Ads are why we have nice things.

So, the announcement last month that OpenAI plans to launch ads for free users is probably the biggest piece of news-that-isn’t-actually-news of 2026 (so far). Because of course, if you’ve been paying attention, the signs that this would happen have been everywhere. Fidji Simo joined OpenAI in 2025 as CEO of Applications, which many people interpreted to mean “implement ads, just like she did at Facebook and Instacart.” Sam Altman had been teasing the rollout of ads on business podcasts. And tech analysts like Ben Thompson have been predicting ads pretty much since ChatGPT launched.

But the main reason that ads aren’t a surprise is because they’re the best way to bring a service on the internet to the largest possible number of consumers.

The long tail of LLM users

“Luxury beliefs”, a term that came into vogue a few years ago, are stances taken not really for principled reasons, but for optical reasons. Tech has plenty of these, especially when it comes to advertising. For all the moralistic hand-wringing over “Selling data!” or “Tracking!” or “Attention harvesting” and other bingo words, the internet has always run on ads and most people like it that way. Internet advertising has created one of the greatest “public goods” in history, for the negligible price of occasionally having to look at ads for cat snuggies or hydroponic living room gardens. People who pretend this is a bad thing usually are trying to prove something to you.

Any internet history buff knows that ads are a core part of how platforms eventually monetize: Google, Facebook, Instagram, and TikTok all started free, and then figured out monetization with targeted ads. Ads can also be a way to supplement the ARPU of a lower-value subscriber, as in the case of Netflix’s newer $8/month option, which introduced ads to the platform. Ads have done a very good job of training people to expect most things on the internet to be free or extremely low-cost.

This pattern can now be seen across frontier labs, as well as specialized model companies, and smaller consumer AI companies. From our survey of consumer AI subscription companies, we can see that converting subscription users can be a real challenge for all of them:

So what’s the solution? As we all know from past consumer success stories, ads are often the best way to scale your service to billions of users.

To understand why most people don’t pay for AI subscriptions, it helps to understand what people use AI for. Last year, OpenAI published data on exactly this.

In short, most people use AI for personal productivity: things like writing emails, searching for information, and tutoring or advice. Meanwhile, higher value pursuits, like programming, make up a very small percentage of overall queries. Anecdotally, we know that programmers are some of the most committed users of LLMs, with some even calibrating their sleep schedules to optimize for daily usage limits. For these users, a $20 or $200/month subscription doesn’t feel exorbitant, because the value that they’re getting (the equivalent of a swarm of highly productive SWE interns) is likely orders of magnitudes greater.

But for the users who are using LLMs for general queries, advice, or even writing help, the onus of actually paying is too great. Why would they pay for an answer to questions like “why is the sky blue” or “What are the causes for the Peloponnesian War” when previously a Google search would direct you to a good-enough answer for free. Even in the case of writing help (which some people are using for email jobs and rote work), it often doesn’t do enough of a person’s job to justify an individual paying for a subscription. Additionally, advanced models and features often aren’t needed by the majority of people: you don’t need the best reasoning model to write emails or suggest recipes.

Let’s take a step back and acknowledge something for a moment. The absolute number of people paying for a product like ChatGPT is still enormous: 5-10% of 800M WAUs. 5-10% of 800M is 40-80M people! On top of that, the price point for Pro at $200 is ten times what we thought the ceiling was for consumer software subscriptions. But, if you want to get ChatGPT to a billion people (and beyond) for free you need to introduce a product other than subscriptions.

The good news is that people actually do like ads! Ask the average Instagram user, and they’ll probably tell you that the ads they get are ridiculously useful: they get served products they actually want and need, and make purchases that actually make their lives better. Framing ads as exploitative or intrusive is regressive: maybe we feel that way about TV ads, but targeted ads are actually pretty great content most of the time.

I’m using OpenAI as an example here (since they have been one of the most forthcoming labs when it comes to comprehensive disclosures around usage trends). But this logic applies to all frontier labs: they will all need to introduce some form of advertising eventually if they want to scale to billions of users. The consumer monetization model is still unsolved in AI. In the next section, I’ll walk through some approaches.

Possible AI Monetization Models

My general rule of thumb in consumer app development is that you need a minimum of 10M WAUs before introducing ads. Many AI labs are already at this threshold.

We already know ad units are coming to ChatGPT. What might they look like, and what other ad and monetization models are viable for LLMs?

  1. Higher value search and intent-based advertising: OpenAI has confirmed that these kinds of advertisements (ingredients for recipes, hotel recommendations for trips, etc.) are coming to the platform for free and low cost-tier users. These ads will stand apart from answers in ChatGPT, and will be clearly labeled as sponsored. Over time, the ads may feel more like prompting: you’ll prompt an intent to purchase something, and the agent will fulfill your request end-to-end, from a list of sponsored and unsponsored content.In a lot of ways, these ads are reminiscent of the earliest ad units in the 90’s and 2000’s, and what Google has perfected with their sponsored SEO ad units (for what it’s worth, Google still derives the vast majority of revenue from its ad business, and only ventured into subscriptions 15+ years into their history).
  1. Context-based ads in the style of Instagram: Ben Thompson has made the point that OpenAI should’ve introduced ads much earlier to ChatGPT responses. First, it would have acclimated non-paying users to ads much earlier (back when they had a true head start on Gemini’s capabilities). Second, it would have given them a lead on building a truly great ad product, which anticipates what you want rather than opportunistically feeding ads based on intent-based queries.Instagram and TikTok can deliver an amazing ad experience that shows you products you never knew you wanted, but absolutely need to buy immediately and many people find the ads to be useful rather than obtrusive. Given the amount of personal information and memory OpenAI has, there is plenty of opportunity to build a similar ad product for ChatGPT. Of course, there are differences between the experience of using these apps: can you transpose a more “lean-back” ad experience on Instagram or TikTok into the more engagement-heavy model of using ChatGPT? It’s a much harder problem, and a way more lucrative one to get right.
  2. Affiliate commerce: Last year, OpenAI announced an instant checkout function in collaboration with marketplace platforms and individual retailers, that would allow users to make purchases from directly within their chat. You can imagine this being built out into its own dedicated shopping vertical, in which an agent proactively sources clothing, home goods, or rare items you’re tracking because of their limited availability, and the model provider getting a cut of revenue from the marketplaces featured in this service.
  3. Games: Games are often forgotten or glossed over as being their own kind of ad unit, and we don’t know for sure how they play into ChatGPT’s ad strategy, but they’re worth mentioning here. App install ads (many of whom were for mobile games) were a huge percentage of Facebook’s ad growth for years on end, and games are so inherently profitable that it’s not hard to imagine big ad budgets getting spun up here.
  4. Goal-based bidding: This is a bit of a fun one, for the fans of auction algorithms (or for former blockchain gas-fee optimizers who want to pivot into LLMs). What if you could set a bounty for a specific query (e.g., $10 for Noe Valley real estate alerts) and have a model throw an outsize amount of compute at a particular outcome? You’d get perfect price discrimination based on the determined “value” of a question, and could also get better guaranteed chain-of-thought reasoning for searches that are particularly important to you. Poke is one of the best examples of something like this: people had to explicitly negotiate with the chatbot for subscription to the service (of course this didn’t map to compute costs, but it’s still a fun illustration of what it could look like).In some ways, this is already how some models function: both Cursor and ChatGPT have routers that select models for you, based on the interpreted complexity of the query. But even if you’re the one selecting models from a dropdown, you don’t get to choose the underlying amount of compute a model throws at a problem. For highly motivated users, being able to specify an example of how much a problem is worth to them in dollar amounts could be appealing.
  5. Subscriptions for AI entertainment and companions: There are two main use-cases that users of AI have demonstrated a willingness to pay for: coding and companionship. CharacterAI has one of the highest WAU counts of any non-lab AI company. They can also get away with charging a $9.99 subscription fee for their service because what they offer is a hybrid of companionship and entertainment. But even though people do pay for companion apps, we have yet to see companion products cross the threshold where they can reliably monetize via ads.
  6. Pricing by token usage: In the AI creative tooling and coding space, pricing by token usage is also a common monetization model. This has become an attractive pricing mechanism for companies with power users, which allows them to differentiate and charge more in accordance with usage.

Monetization is still an unsolved problem in AI, with the majority of users still enjoying the free tier of their preferred LLM. But this will only be temporary: the history of the internet has taught us that ads find a way.

If you’re working on building the next generative AI-native ad stack, or if you’re scaling your way to tens of millions DAUs, reach out at bryan@a16z.com or @kirbyman01 on X.

Want More a16z Consumer?

Analysis and news covering the latest trends reshaping B2C and consumer tech.

Learn More
Recommended For You

Want More Consumer?

Analysis and news covering the latest trends reshaping B2C and consumer tech.

Sign Up On Substack

Views expressed in “posts” (including podcasts, videos, and social media) are those of the individual a16z personnel quoted therein and are not the views of a16z Capital Management, L.L.C. (“a16z”) or its respective affiliates. a16z Capital Management is an investment adviser registered with the Securities and Exchange Commission. Registration as an investment adviser does not imply any special skill or training. The posts are not directed to any investors or potential investors, and do not constitute an offer to sell — or a solicitation of an offer to buy — any securities, and may not be used or relied upon in evaluating the merits of any investment.

The contents in here — and available on any associated distribution platforms and any public a16z online social media accounts, platforms, and sites (collectively, “content distribution outlets”) — should not be construed as or relied upon in any manner as investment, legal, tax, or other advice. You should consult your own advisers as to legal, business, tax, and other related matters concerning any investment. Any projections, estimates, forecasts, targets, prospects and/or opinions expressed in these materials are subject to change without notice and may differ or be contrary to opinions expressed by others. Any charts provided here or on a16z content distribution outlets are for informational purposes only, and should not be relied upon when making any investment decision. Certain information contained in here has been obtained from third-party sources, including from portfolio companies of funds managed by a16z. While taken from sources believed to be reliable, a16z has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation. In addition, posts may include third-party advertisements; a16z has not reviewed such advertisements and does not endorse any advertising content contained therein. All content speaks only as of the date indicated.

Under no circumstances should any posts or other information provided on this website — or on associated content distribution outlets — be construed as an offer soliciting the purchase or sale of any security or interest in any pooled investment vehicle sponsored, discussed, or mentioned by a16z personnel. Nor should it be construed as an offer to provide investment advisory services; an offer to invest in an a16z-managed pooled investment vehicle will be made separately and only by means of the confidential offering documents of the specific pooled investment vehicles — which should be read in their entirety, and only to those who, among other requirements, meet certain qualifications under federal securities laws. Such investors, defined as accredited investors and qualified purchasers, are generally deemed capable of evaluating the merits and risks of prospective investments and financial matters.

There can be no assurances that a16z’s investment objectives will be achieved or investment strategies will be successful. Any investment in a vehicle managed by a16z involves a high degree of risk including the risk that the entire amount invested is lost. Any investments or portfolio companies mentioned, referred to, or described are not representative of all investments in vehicles managed by a16z and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results. A list of investments made by funds managed by a16z is available here: https://a16z.com/investments/. Past results of a16z’s investments, pooled investment vehicles, or investment strategies are not necessarily indicative of future results. Excluded from this list are investments (and certain publicly traded cryptocurrencies/ digital assets) for which the issuer has not provided permission for a16z to disclose publicly. As for its investments in any cryptocurrency or token project, a16z is acting in its own financial interest, not necessarily in the interests of other token holders. a16z has no special role in any of these projects or power over their management. a16z does not undertake to continue to have any involvement in these projects other than as an investor and token holder, and other token holders should not expect that it will or rely on it to have any particular involvement.

With respect to funds managed by a16z that are registered in Japan, a16z will provide to any member of the Japanese public a copy of such documents as are required to be made publicly available pursuant to Article 63 of the Financial Instruments and Exchange Act of Japan. Please contact compliance@a16z.com to request such documents.

For other site terms of use, please go here. Additional important information about a16z, including our Form ADV Part 2A Brochure, is available at the SEC’s website: http://www.adviserinfo.sec.gov.