Investing in Scribenote

Veterinarians face many critical daily decisions, but one in particular during every appointment. 

Do you give the pet (and owner) your full focus, leaving hours of work at the end of the day as you try to recall and type up the visit notes? Or do you document the visit while performing the exam — resulting in more accurate notes (and less after-hours work), but at the expense of your focus and bedside manner?

Scribenote makes this trade-off obsolete. As the market-leading AI scribe for veterinarians, Scribenote allows vets to simply press a button at the beginning of an appointment and let AI do the work. Afterwards, Scribenote provides a properly formatted set of SOAP (Subjective, Objective, Assessment, and Plan) notes, plus the transcript and recording. This includes bespoke workflows for specific and complex appointment types, like dental exams. 

Scribenote automates burdensome documentation requirements, so vets can focus on the parts of the job they love. Vets, like human doctors, have extremely high burnout rates: almost 90% report burnout scores in the “moderate” or “high” range in the U.S. A tool that helps vets manage their workloads can be life-changing for both the providers and their patients. In addition, Scribenote saves clinics time and money in headcount or staff turnover. 

An estimated 66% of Americans now own a pet — and spending on those pets nearly tripled over the last decade. Expectations for the quality of pet care have never been higher, yet vet clinics have also never been more constrained and understaffed, making it crucial to equip vets with tools that make their jobs easier. 

The Scribenote team has deep empathy for the daily challenges veterinarians face and a hands-on understanding of their workflow. Cofounder Ryan Gallagher spent hours shadowing his veterinarian sister, Katie, in an effort to help her get home on time. Scribenote started as Ryan’s senior capstone project at the University of Waterloo with cofounder Alina Pavel. The two built the product quietly for three years, until the tech was finally ready to deliver at scale — and passed the bar for Katie to use in her own appointments. 

Over the last year, Scribenote has grown to serve thousands of vets per month, many of whom use Scribenote for every appointment. These customers range from independent vets to large clinic chains and corporate groups with hundreds of clinicians. Vets love Scribenote for its ease, with nuances and details that are specific to their day-to-day. 

We’re excited to announce our investment in Scribenote and partner with them on their mission to build technology that improves the lives of vets. If you’re a veterinarian or manage a clinic and want to try the product for yourself, learn more at Scribenote.com.