Today, much of the value AI can offer enterprises is the ability to automate back office operations, where there’s an enormous amount of quiet, manual, and repetitive work, including data entry, invoice reconciliation, claims processing, and more. These tasks are essential, but often mundane and tedious, and companies have historically tried to offload this work to business process outsourcing firms (BPOs) or automate it through robotic process automation (RPA). These approaches, however, have consistently fallen short of expectations and have left companies with brittle tools, slow and costly implementations, and underwhelming results.
We believe that customers should expect better. That’s why we were so excited when we met Sola.
Sola is an AI-native process automation platform that allows business users (e.g., a compliance officer or data analyst) to create, deploy, and maintain flexible, intelligent agents, often in traditional industries such as logistics and healthcare.
Despite the rapid advancements in AI, many enterprises are still early in figuring out how to leverage it and see a measurable impact, meaning it’s critical for AI products to make adoption easy and the results tangible to be successful. This is what we believe makes Sola particularly magical: the product’s simple interface abstracts away the incredible technical complexity required to make these agents work. Customers record a process once on their computer using a Sola extension, and Sola turns that input into a live, continually running, adaptable AI agent. The agent is visualized through a flowchart interface that customers can edit and manage, which enables them to create agents that produce tangible value in hours instead of months. The product works reliably, even as underlying websites or applications change, because it understands the context and intent of the automation and can adapt accordingly. If someone at your company regularly performs a mundane, repetitive task, there’s a good chance Sola can automate it.
Unsurprisingly, Sola is already making an impact across industries, especially in logistics — which is still heavily reliant on manual processes and where customers now use Sola for everything from pulling information from online portals to automating data entry. Customers consistently say Sola is the first AI product where they saw immediate ROI and that they’ve already been able to reduce BPO costs or reassign internal teams to more strategic work. Since the beginning of the year, Sola’s revenue has grown fivefold, and its workflow volume has doubled month-over-month, driven by viral adoption as customers continually discover new use cases the platform can support.
What sets Sola apart isn’t just its technology, it’s the caliber of its founders and the clarity of their vision. I first met the founders, Jessica Wu and Neil Deshmukh, two years ago, just after they had dropped out of MIT to start Sola. Even then, Jessica and Neil had an exceptionally clear vision about how to build a flexible process automation platform to drive real AI adoption. I left the meeting and immediately told my partners that these founders were special, and possibly some of the smartest people I’d ever met.
We’re thrilled to be leading Sola’s Series A and joining their board. They’re actively hiring in New York to meet growing demand, so reach out if you’re interested in joining the team! And if there’s a process in your organization that is ripe for flexible automation, the Sola team would love to help.
